Q & A
What is “Stooping”?
Stooping is the act of bending down to pick things up. Our goal is to keep useful items out of the landfill by giving them a second life in new homes.
Why is everything $0.00 on the website?
Everything is free so everyone can benefit.
Where do items come from?
We get still-usable household items from community donations, curbside finds and unsold local business inventory.
Are the items clean?
Yes. We do our best to clean every item before they’re listed.
Do you ship orders?
No. Local pickup only.
How do I cancel my order?
You can cancel your order 1 day or earlier before pickup by contacting us through our contact form
Do you accept returns?
All transactions are final once you pick up your order.
Can I donate large items such as furniture?
Of course, but it may need to be stayed in your home, we can list them on our website. If a customer orders your large item, they’ll pick it up directly from your location.
Can I make monetary donations?
Yes, we welcome monetary donations. They support our Organizations and charities such as Californians Against Waste and National Breast Cancer Foundation. Visit our donate page for more information.
Do I need to be photographed with my order?
Our Customers page is totally optional, but your photo can help our initiative grow and encourage more people to embrace reuse.