Faq

Stooping is the act of bending down to pick things up. Our goal is to keep useful items out of the landfill by giving them a second life in new homes.

Everything is free so everyone can benefit. We prioritize accessibility and equity.

We get still-usable household items from community donations, curbside finds and unsold local business inventory.

Yes. We do our best to clean every item before they’re listed.

During special giveaway events, certain items are password protected. The College Prep community will receive priority “shopping” access before the general public.

Flash events are to benefit the College Prep community. They have priority shopping access for exclusive items.

There’s a limit of 10 items per order. We want to make our store accessible for as many people as possible.

We aim to have your order ready in 1-2 days. You’ll receive a notification via text and/or email with pickup location and details. Please pick up your order promptly; due to space constraints, we’ll hold your order for three days before relisting the item(s).

No. Local pickup only.

You can cancel your order before pickup by contacting us through our contact form, emailing mvhsstoopingclub@gmail.com, or texting a team member.

No, all transactions are final.

We accept gently used, unwanted, or new household items. As a student-run service, we reserve the right to refuse anything inappropriate.

While we don’t accept large items, we can list them on our website. If a customer orders your large item, they’ll pick it up directly from your location.

We add inventory daily during school breaks and weekly throughout the school year.

We donate excess inventory to our partners, reputable organizations including: Golden Hour Books, St. Anthony’s Thrift & Home Organizing, Free Oakland Up, Dark Carnival Bookstore, the Humane Society, and Maktabas.

Our happy customers page is totally optional, but your photo can help our initiative grow and encourage more people to embrace reuse.

Absolutely! We welcome anyone, middle schoolers, high schoolers and college students especially, to become branch directors. Please fill out our signup form if you’re interested.